SOLASTIAN is built for international schools that handle sensitive staff and student data. Every layer of the platform, from infrastructure to authentication, is designed with security and GDPR compliance in mind.
Infrastructure
SOLASTIAN runs on Microsoft Azure in the West Europe region (Netherlands). Your school's data never leaves the European Economic Area.
All application and database servers are hosted in Azure's Netherlands data centre, within the EEA and subject to EU data protection law.
Per-school database backups run automatically and are stored in Azure Blob Storage. Retention policy: 7 daily, 4 weekly, and 3 monthly snapshots per school.
The platform is monitored continuously. Incident status and uptime history are published publicly at solastian.com/status/.
Data Isolation
Complete data isolation is enforced at the database level, guaranteeing the highest level of privacy and security for every school.
SOLASTIAN staff cannot access your users' records. If you ever need help, access can only be granted by your school administrator, and only for the duration of the support session.
Every school accesses SOLASTIAN through its own subdomain (e.g. myschool.solastian.com). Sessions and authentication are scoped to that subdomain.
Authentication
Use your phone to verify your identity. Works with Google Authenticator, Authy, and any standard authenticator app. Admins are required to enable MFA, enforced automatically after a 24-hour grace period.
Admins can authenticate with physical security keys (such as YubiKey) for the strongest available protection. No phone required.
Static backup codes are generated at MFA setup, allowing account recovery if a device is lost. Codes are hashed and stored securely.
Accounts lock automatically after 30 minutes of inactivity. Only one active session is allowed per account. Signing in on a new device signs out the previous one.
Encryption & Compliance
We run automated penetration tests before every release to ensure SOLASTIAN meets the security standards your school deserves.
We take all security reports seriously. Contact us directly and we'll respond within 48 hours. Reach us at security@solastian.com.